Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Information We Collect
At zenthxanoex, we collect information that you provide directly to us, information we gather automatically when you use our services, and information we receive from third parties. This comprehensive approach helps us deliver personalized financial guidance and maintain the security of your account.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our financial leadership services. Your data helps us understand your business needs, deliver relevant educational content, and create a more personalized experience when you interact with our platform.
Specifically, we use your information to process your learning program applications, send you relevant financial insights and market updates, provide customer support, and analyze user behavior to enhance our service offerings. We also use your data to communicate important updates about our services and to ensure compliance with applicable financial regulations.
Important: We never sell your personal information to third parties. Any data sharing is strictly limited to trusted service providers who help us deliver our services, and only under strict confidentiality agreements.
Data Protection and Security
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption of data in transit and at rest, regular security audits, and strict access controls for our staff members.
Our technical safeguards include secure server infrastructure, regular software updates, and monitoring systems that detect potential security threats. We also maintain physical security measures at our Brisbane offices and require all employees to undergo privacy training and sign confidentiality agreements.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. You can request access to the personal information we hold about you, ask us to correct any inaccurate information, and request deletion of your data in certain circumstances.
You also have the right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. If you have concerns about how we handle your information, you can file a complaint with us or with the Australian Information Commissioner.
To exercise any of these rights, simply contact our privacy team at info@zenthxanoex.com or call us at +61732295339. We'll respond to your request within 30 days and provide clear information about any actions we take.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. For most user data, this means we keep your information for the duration of your relationship with us plus an additional seven years for business records.
When you request deletion of your account, we will remove your personal information from our active systems within 30 days. However, some information may be retained in backup systems for up to 90 days, and certain data may be kept longer if required by law or for legitimate business purposes such as fraud prevention.
Third-Party Services and Sharing
We work with trusted third-party service providers to deliver our services, including payment processors, email service providers, and analytics tools. These providers are carefully selected and required to maintain the same level of data protection that we do.
We may also share your information when required by law, such as in response to court orders or government requests, or when necessary to protect our rights or the safety of our users. In the event of a business merger or acquisition, your information may be transferred to the new entity under the same privacy protections.
International Data Transfers
While we primarily store your data within Australia, some of our service providers may process your information in other countries. When this occurs, we ensure that appropriate safeguards are in place to protect your information and that the transfer complies with Australian privacy laws.
We only transfer data to countries with adequate privacy protections or under specific legal mechanisms such as standard contractual clauses that provide equivalent protection to Australian privacy standards.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver relevant content. These technologies help us remember your preferences, understand which parts of our site are most valuable to users, and improve our services.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our website. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.
We encourage you to review this policy periodically to stay informed about how we protect your information. The date of the last update is shown at the bottom of this policy, and we maintain a record of previous versions for reference.